RAE Internet Inc. commits to offering the best support on the market. If you have a support issue, we will ensure that your issue is resolved.
Free support: Email support is provided for free with every software license distributed by RAE Internet. We guarantee that your support issue will be addressed within 24 hours of receipt.
Real-Time Support: Phone, SKYPE, GoToMeeting and remote access diagnosis are available during normal business hours with a RAE Internet Real-Time Support Contract. Real-Time Support is priced based on the value of your software. If you need support, after hours, on weekends or holidays, it is available for $99 per hour.