Support

RAE Internet Inc. commits to offering the best support on the market.  If you have a support issue, we will ensure that your issue is resolved.

Support Plans:

Free support:  Email support is provided for free with every software license distributed by RAE Internet.  We guarantee that your support issue will be addressed within 24 hours of receipt.

Real-Time Support:  Phone, SKYPE, GoToMeeting and remote access diagnosis are available during normal business hours with a RAE Internet Real-Time Support Contract.  Real-Time Support is priced based on the value of your software.  If you need support, after hours, on weekends or holidays, it is available for $99 per hour.

Open a Support Ticket / Case

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